Avaya licensing explained




















This option is targeted at users who are working from home or elsewhere with Internet connection to the office. Teleworker includes the remote worker capability with the package. An Essential Edition license provides 4 remote worker seats. Customers requiring additional seats will need to purchase the Teleworker solution. UMS functionality for voice mail or email integration is also enabled, providing synchronization with any IMAP email client.

This option is targeted at users with mobile devices. For example, field sales and service staff who are often on the road. These users are provided with features, such as one number access and call control as if in the office, enabling them to never miss a call.

This option is targeted at key knowledge workers with the need for both Mobile Worker and Teleworker functionality. This option is targeted at operators or receptionists and provides a visual computer interface for call handling and management for multiple sites. Up to 10 Receptionist users are supported on each node. The Receptionist license also enables a user to use IP Office SoftConsole , a Windows application intended for receptionists and operators.

Additional licenses can be added. It's easy to join and it's free. Register now while it's still free! Already a member? Close this window and log in. Join Us Close. Join Tek-Tips Forums! Join Us! By joining you are opting in to receive e-mail. Promoting, selling, recruiting, coursework and thesis posting is forbidden. Students Click Here.

Can I trust the WebLM to be accurrate with licenses consumed? I have seats, vdn and 80 skills. I need to clearify :if the assigning of tsapi license is dynamic for the seat ,VDN and skill or no. Product Licensing and Delivery System PLDS The PLDS application is used to create and manage software licenses and download files, download core software images and software updates provided by an active service agreement or warranty, and execute paid and pre-paid software upgrades.

Global License Portability Avaya Products To be eligible for global moves, licenses must be at the latest available release as of the policy announcement date. Data Products Electronic Licensing This application is used by authorized Business Partners, end-customers and Avaya Associates to retrieve and activate license entitlements and software features for Data Networking Products.

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Avaya officials said last week that the company began rolling out the new pricing approach last year in order to simplify what had been a complex and inconsistent software licensing model that priced products in different ways. But an Avaya user who asked not to be identified said he received a price quote in March for an upgrade to Avaya's Communication Manager 3.

The customer, who uses the Avaya software to support 2, phones at two office sites, provided a written copy of the quote to Computerworld. He said he is hopeful that Avaya will provide some relief on the proposed cost increase.

If not, the user added, he will delay the software upgrade and consider switching to a rival vendor, such as Cisco Systems Inc. The pricing changes were the subject of two boisterous sessions at an independent Avaya user group's annual conference in Orlando two weeks ago, according to attendees and user group officials. During the sessions, several customers complained about receiving price quotes from Avaya that included steep cost increases, Seay said.

She added that the user group asked Avaya to provide within 30 days a more complete explanation of the pricing methodology for the specific quotes that those users received. If the user group "doesn't get some more good data from Avaya, we will push hard," she said.



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