Reply 1 Like. Topic Author. Post 6 of Katie07 wrote: Thanks for your reply. They should then post a mini box out to you! Post 7 of I was told the enginner would call before he turned up but he did not.
I said he could install all 3 in the furthest away room as that would be a good indicator. Post 8 of Post 9 of Post 10 of Of course I understand that. Also if self is allowed then why was this not an option. Post 11 of That was a lie.
Would not let me speak so told him I was not going ahead with the installation. Post 12 of Post 13 of Post 14 of I work in IT infrastructure so I am aware of how wi-fi works and potential issues. Post 15 of Was this discussion not helpful? No problem. Browse or search to find help, or start a new discussion on Community. Search Sky Community linear-search Created with Sketch. Stevenage Neil said:.
I don't think it is the "company line", more a case of complete ignorance on the part of the Help desk. I see you have two choices: a Get an installer to put up a second dish and cabling how you want it - the Sky installer won't give a monkey's. He will probably appreciate it. There may be warranty implications b Soft talk the Sky installer, with coffee and biccies, and maybe a tenner , to fit a second dish and cabling to your requirements.
More risk on this one if he has a lot of calls to make that day. I wanted a cable run to go up into the loft and down an interior wall. Knowing the installer would never do this, i bought some wf from ebay and ran the cable myself. Before i did the install, though, i phoned sky and said i already had multiroom cabling in place and could i self install?. Then a quick call the sky when the box came to pair the card and job was a goodun! What about the essential telephone connections, and the multiroom viewing card?
ALso there are hex LNB's with 6 outputs. Some of the very old LNB's only have 2 cables, but even so a sky engineer could easily replaced it. I have multiroom. Did you actually read the OP correctly - it states "the engineer can ONLY run the 2 new cables from the existing dish" not that the engineer can only run 2 more cables. As for absolute rubbish please provide a link for 6 output hex lnbs as I have never seen one and do not believe they exist. Quite so. The reason I asked was that you did not mention them.
You must log in or register to reply here. Similar threads B. Which is everything so pretty pleased tbf. It will need to be connected to a phone line. Ronnie R.
Audi S1. Millerdom said:. Yes it will bud. All new multiroom installations need to be plugged into the phone line. Sky had a lot of problems with customers claiming they had multiroom but infact it was wired into next door so the neighbour didn't have to subscribe to sky. I've worked for a sky homes agent for 8 years that's how I know.
They will keep testing your multiroom box through the phone line to make sure it's connected. Clio Millerdom is correct Ronnie, i recently had a letter from them as i unplugged my multi room box from the phoneline and forgot to plug it back in, they said they would start to charge me another full subscription if i didnt plug the box back in.
Depends on a lot. First, check your dish to see if it has spare ports,it might have a 2way or 4way. If its the 2way, they are quid, and easy to replace, but care needs to be taken while replacing. And all multi room boxes require a telephone or you could end up with a hefty bill. Customers modem failed inside the box, first he knew was a year subscription for 3 extra boxes in his doormat.
Sky came out p, an have him two new 1TB boxes as a gesture of goodwill! Freesat is totally different to a paid subscription from Sky regarding the phone line.
Never mind, didn't read the OP properly! Last edited: Aug 13, Funnily enough I'm doing my mates mums sky today, hers hasn't been plugged in since she got it, and that was years ago. Mito Sportiva Brand86 said:. Sorry mate, made that other thread which you've replied to now thanks btw!
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